Kelly was the installer for our project and he did a fantastic job. He walked us through the project and explained the process. He made us aware of a problem se never anticipated once he removed the original tile and mortar in the floor of the original shower. He proceeded to clean up what was a real mess before he proceeded with the installation. He took care to protect our floor and carpets with runners and did a great job on cleaning up after his various operations.the job rar exceeded our expectations.